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Hermes Business Operations

HBO Plugin

Turn Hermes into a business operations workspace: capture signals from your tools, let agents propose actions, and approve with full audit trails.

Package contents

  • 19 Hermes tools
  • 15 bundled skills
  • 3 profile playbooks
  • plugin/hbo-plugin + Business Ops dashboard
  • profiles/ — Sales Ops, Growth, Ops Lead
The problem

Operations run across too many tools

SMB commerce teams run operations across many tools. Hermes can reason and act, but it needs business context, workflows, and guardrails.

  • Leads, conversations, and tasks scattered across Sheets, CRM, WhatsApp, and bots
  • No single view of what needs attention today
  • Agents can suggest actions but teams lack approval gates and audit trails
  • Integrations require custom glue code before Hermes can act on real data
What HBO Plugin solves

One Hermes-native workspace

HBO Plugin packages everything Hermes needs to operate a commerce workspace: tools, dashboard, profiles, and bridge skills.

  • A Hermes-native Business Ops layer, not another standalone SaaS app
  • Specialized agent profiles (Sales Ops, Growth, Ops Lead) with bundled skills
  • Signals from business data, Hermes proposes actions, humans approve or reject
  • Composio CLI bridge to connect Gmail, Slack, CRM, and more

Why this matters for businesses

An operating layer for Hermes — not another CRM

HBO Plugin does not replace your inbox or CRM. It gives Hermes the context, guardrails, and audit trail to run commercial operations safely.

  • No missed follow-upsSignals and workflows surface hot leads, bot QA flags, and stale conversations before they slip through the cracks.
  • Safer agent executionAgents propose actions; humans approve or reject first. External execute is a separate, gated step.
  • Auditable business operationsEvery approval, rejection, and workflow run is logged — operators and agents share one workspace state.

Signals to actions to approvals

Business data becomes signals, Hermes proposes next steps, and your team stays in control with real approve/reject gates.

  1. 01

    Capture signals

    Data from external apps or your workspace surfaces as signals: missed follow-ups, bot QA flags, hot leads, and conversation issues.

  2. 02

    Hermes proposes

    Agent profiles run workflows. Hermes analyzes state and creates action proposals in the queue.

  3. 03

    Human approves

    Operators review pending actions in chat or the Business Ops dashboard. Every decision is written to the audit log.

  4. 04

    Execute via bridge

    Approved actions can run through the Composio CLI skill against Gmail, Slack, CRM, and other connected apps.

What you get

A complete Hermes-native business operations package, not a separate app.

12 plugin tools

hbo_get_workspace, hbo_run_workflow, hbo_detect_signals, hbo_approve_action, and more. Full business ops API for Hermes sessions.

Business Ops dashboard

Eight internal pages: Overview, Agents, Workflows, Leads, Actions, Audit, Tool Bridges, and Setup, with live approve/reject on the action queue.

Three agent profiles

Sales Ops, Growth, and Ops Lead, each with SOUL, config, and bundled skills for inbound sales, outbound growth, and daily briefings.

Signals and workflows

Workflows scan leads and conversations, emit signals, and propose actions for human review.

Approval gates and audit

Every proposed action stays pending until approved or rejected. Decisions land in the audit log.

Composio CLI bridge

Composio composio-cli skill connects Gmail, Slack, CRM, and 1000+ apps when credentials are configured. Local workspace works without it.

One prompt to install everything

Copy this into Hermes Agent. It installs the plugin, profiles, and walks through the Business Ops dashboard and approval loop.

hermes-install.prompt
Install HBO Plugin from https://github.com/nicoware-dev/hbo-plugin

Please:
1. read the README and docs,
2. install the Hermes plugin,
3. install the Sales Ops, Growth, and Ops Lead profile distributions,
4. open the Hermes dashboard,
5. verify the Business Ops tab,
6. run the daily briefing workflow,
7. show the action queue,
8. approve one action,
9. explain how to enable the composio-cli skill.

System architecture

One Hermes workspace with three views: what ships in the package, how the operating loop runs, and how specialist agents share state.

Operator, Hermes platform, plugin core, dashboard, profiles, local state, and Composio bridge in one installable package.

Architecture docs
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